FREQUENTLY ASKED QUESTIONS-FAQs
If you can not
find an answer to your question, please 'Contact Us'.
- How far in advance do I need to
register for a seminar or conference?
- Do you send out confirmations to
the registered attendees for a course?
- What if I register for a seminar
and later need to cancel?
- What if I can't attend, but want
to send someone else in my place?
- What's the tax ID number for Credit
- Will I receive course materials?
- I need special accommodations. What
should I do?
- What should I wear?
- What are the times for seminars
- What are the Locations for your
- What about lunch and parking?
- What are your payment methods?
- How do I obtain verification of
attendance for reporting purposes?
- Any other question(s)?
1. How far in advance do I need to register for a seminar
our seminars is encouraged to guarantee a seat. However, you may register
at the door if space is available. If you have not pre-registered, please
call us the day before the seminar to confirm that there have been no
changes. It is quite possible that the date or venue could have changed
due to extenuating circumstances.
2. Do you send out confirmations to the registered
attendees for a course?
are either faxed or emailed to the registrant at least 2 to 5 business
days before the course. Among other things the confirmation provides details
regarding venue and directions for the course.
What if I register for a seminar and later need to cancel?
We understand that
circumstances may arise that require you to cancel. Substitute registrants
are welcome and may be named at any time. If this isn't an option, you
can cancel your seminar or conference registration up to five business
days prior to the event and your registration fee will be refunded, less
a $10.00 service enrollment charge. If we receive your workshop or conference
cancellation in less than 5 business days, you are not entitled to a cash
refund. However, as a courtesy, we will allow you to apply your payment
toward a future seminar from Credit Guru Inc within one year from the
date you cancel. Your payment is transferable. Please note that if you
do not attend and you do not cancel as described above, you are responsible
for the entire payment.
Credit Guru Inc. reserves
the right to cancel any course at any time. Fees and dates advertised
for a course are subject to change and Credit Guru Inc's liability is
limited to the reimbursement of the paid Seminar fee.
For more information
regarding administrative policies or to make suggestions, please contact
our offices at at 416-282-2216 or 1-866-892-GURU.
What if I can't attend, but want to send someone else in my place?
You may send someone
else in your place if you prefer. We can make substitutions at any time.
Just call our customer service department and we will accommodate the
What's the federal tax ID number for Credit Guru Inc?
If for payment purposes
you require our company's tax ID number please contact us at at 416-282-2216 or toll free at 1-866-892-GURU
to obtain our Tax ID number (for HST etc.).
6. Will I receive course materials?
Yes, you will receive
course material at the beginning of the seminar. These materials are prepared
specifically for each seminar by Credit Guru Inc in conjunction with the
I have special needs. What should I do?
All of our seminars
are held in facilities that are handicap accessible. If you have other
needs (eg. Vegetarian meals etc.) please contact us' at least one week prior to the seminar date and we will
try to accommodate your request to the best of our ability.
What should I wear?
Casual business wear
is appropriate. A light jacket or sweater is recommended for your comfort
during class as air-conditioned rooms tend to get cool at times!
What are the times for seminars and conferences?
Check-in for all programs
begins at 8:30a.m. Refreshments are served around the same time.
All full day (one-day) seminars and conferences begin at 9:00 a.m. and
end at 4:00 p.m.
Half-day seminars begin at 9:00a.m. and end at 12:00 noon. or at 1:00p.m.
(Depending upon the particular course).
What are the Locations for your Seminars?
Unless otherwise stated,
we use standard locations for most of our seminars. [Click
here to see our list of standard Seminar Locations.]
Upon receiving your registration for one of our seminars we will inform you of its venue by email.
If there is a change in Location from our standard location we will inform
you in advance of the change by email or fax. [Also refer to question
What about lunch and parking?
otherwise noted lunch is provided for our full-day courses.
upon the venue, you may have to pay for parking.
What are the payment methods you accept?
Invoicing & P.O.:
We accept Purchase Orders or can Invoice you.
( Invoicing is done just prior to the seminar date.)
Credit Cards: We accept 'MasterCard', 'VISA' & 'AMEX'
Cheques should be
made payable to 'Credit Guru Inc' and sent to:
255 Morningside Ave - P.O. Box 25066
Cheques can also be
brought to the Seminar that you are attending and handed over to the 'Speaker'
for the seminar
How do I obtain verification of attendance for reporting purposes?
All attendees receive
a 'Certificate of Completion' at the end of the seminar. This may be used
for meeting professional education requirements and/or proof of attendance.
14. Any other question(s)?
Please send us e-mail
at email@example.com our visit the 'Contact Us'
page to send your question(s) and we'll get back to you with a response.
[Back to Top]