Business Skills Seminar
ENHANCED COLLECTION SKILLS
AND
NEGOTIATION TECHNIQUES
This one-day seminar provides a powerful understanding of the skills necessary to be effective in debt collection. You will learn how to recognize and respond to various payment stall tactics, how to develop a negotiating strategy, create win-win opportunities, and how to put these practical skills into action at work. You will leave this seminar armed with practical skills that provide you a better understanding and more control over your collection call.
Attendees will receive a comprehensive set of take-home materials that is covered in this program.
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