• Collection Correspondence

    Collection Correspondence

    Learn to write Collection Letters. Sample Collection letters or Dunning letters as they are called.

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  • Debt Collection Skills

    Debt Collection Skills

    Articles, resources, metrics and legal compliance articles for professionals managing and performing debt collection.

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  • Collection Skills Training & Seminars

    Collection Skills Training & Seminars

    Public Seminars and Onsite Training - Collection Skills & Negotiation Techniques

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  • Collection Metrics

    Collection Metrics

    Collection performance metrics to manage receivables, clock performance and effectiveness.

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Collection (Dunning) Letters and Notices

Collection (Dunning) Letters and Notices

Collection Letters| © Credit Guru.com Collection Letter, also called Dunning Letter, is a good collection tool for an accounts receivable person. A Collection Letter has two main objectives:

Collecting your Debts

Collecting your Debts

COLLECTION SKILLS TRAINING - DEBT COLLECTION   [dropcap]Consider the following eight points when collecting from your overdue customer: [/dropcap]     

Collecting from your large customers: Is it 'Collections' or 'Corrections'?

Collecting from your large customers: Is it 'Collections' or 'Corrections'?

Collecting Accounts Receivable from Big Customers.     "Collections or Corrections?"     Sharma Ramdular , Program Director Credit Guru Inc- CreditGuru.com,   A few years ago I was at a major intermodal...

Collections: 1st Party versus 3rd Party

Collections: 1st Party versus 3rd Party

Collections 1st Party vs. 3rd Party Sharma Ramdular , Program Director Credit Guru Inc - CreditGuru.com,  [dropcap]Most have placed at least one of our customers in 3rd party collections some time...

Sample Dunning (Collection) Letter 1

Sample Dunning (Collection) Letter 1

The following is a sample collection letter also called a Dunning letter. This is Letter 1. Letters get progressively firm in their tone and demand. Sample Collection Letter # 1:-...

Sample Dunning (Collection) Letter 2

Sample Dunning (Collection) Letter 2

This is Collection Letter 2 that follows after Letter 1. The demand for payment gets progressively firm. Sample Collection Letter # 2: CreditGuru.com May 30, 2014 Classy Debtor Inc12 Owes...

Sample Dunning (Collection) Letter - Final Demand Notice

Sample Dunning (Collection) Letter - Final Demand Notice

After sending Letters 1 & 2 it is time to make the Final Demand for payment. Sample Final Demand Notice: CreditGuru.com June 04, 2014 Classy Debtor Inc12 Owes LaneDebt City,...

More Sample Dunning (Collection) Letters

More Sample Dunning (Collection) Letters

    The following are some more examples of Dunning (Collection) letters:     [block type="rounded" color="#FFF" background="#f16a10"] Reference: Outstanding Invoice Number 610009 dated Mar 09, 20xx for $___.__ (As...

Measuring Collection Performance

Measuring Collection Performance There are numerous collection measures for evaluating performance. There are measures to assess performance at the organizational level and others that get more granular in appraising the...

Handling Objections In Debt Collection

Handling Objections In Debt Collection

OVERCOMING OBJECTIONS In debt collection, mere focus on improving recovery rate can lead to unfair and inconsistent treatment of customers. A collector is front-line staff who speaks directly with customers...

The POWER of the Ear that Listens and not just Hears!

The POWER of the Ear that Listens and not just Hears!

LISTENING SKILLS “Most people do not listen with the intent to understand; they listen with the intent to reply.”Stephen R. Covey, The 7 Habits of Highly Effective People I feel...

Should you make a call or should you email?

Should you make a call or should you email?

EMAIL/TEXTING VS. PHONE CALL: WHICH IS BETTER?   Emailing/Texting vs. Making a phone call: which is better? I often get asked this question in our seminars and corporate training programs....

 

Collection Skills ArticlesCollection Skills Articles

Articles, resources, metrics and legal compliance articles for professionals managing and performing debt collection...


 

Dunning LettersCollection Correspondence

Learn to write Collection Letters or Dunning letters as they are called. Review sample Collection letters in this section ....


 

Measuring Collection PerformanceCollection Metrics

Collection performance metrics to manage receivables, clock performance and gauge effectiveness...


 

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