The training that was provided by the Credit Guru was exactly what we were searching for; personalized to our industry, collection skills, negotiation techniques and reinforcement of the positive placement that collections has within our organization. I have seasoned collectors, and within minutes of using the tips and key phrases that was provided by the training, we began to see results. We have found that the training has given us more confidence to approach the customer assertively and relay our expectations of payment.
Thank you so much for coming to us and we look forward to future training opportunities with the Credit Guru.